Not Sure Which Package is Right For You? Call... (833) 300-PREP

FREQUENTLY ASKED QUESTIONS

ORDERING

Use our super easy online portal to get started or call our enrollment specialist at (833)300-7737. All online orders will also receive a confirmation phone call from an enrollment specialist.
As long as we've received your order & payment by Friday before 8 pm MT you will receive your order on Sunday.
You will receive a welcome email and a confirmation email once your order has been processed. The welcome email will go over how Peak Fitness Meals works and reinforce our policies and procedures. The confirmation email will have your order and the amount you are being charged. Be sure to check the order confirmation for accuracy and let us know if anything is incorrect.
We sure do! When your friends or family sign up just ask them to mention your name at checkout and you get, you get $25 store credit for every person referred!
If you have any questions about signing up, please feel free to email orders@peakfitnessmeals.com or just give us a call at (833) 300-7737.

DELIVERY

We deliver throughout Denver and the surrounding area, we charge a small delivery fee of $10 on the weekly package and $40 on the monthly plans. We deliver all around Denver, Aurora, Longmont, Boulder, Parker, Lakewood and many other areas including Castle Rock. If you have any questions regarding delivery areas please email orders@peakfitnessmeals.com
We currently deliver to apartments and houses every Sunday and Wednesday evening, and office buildings Monday & Thursday mornings.
Your driver will arrive between 3 pm & 10 pm Sunday & Wednesday evenings. For office building deliveries food will arrive between 8 am and 11 am Monday & Thursday mornings.
If you live in a gated community you will need to add us to your guest list or provide us with an access code to successfully deliver your food. It is the member's responsibility to provide us with access if the driver cannot enter the community at the time of delivery the driver must continue with their route as each driver has many deliveries to be made in a short period of time. A driver is not permitted to return to a stop after the initial failed delivery attempt. Thus, if access is not granted upon arrival, no credits will be issued for the missed delivery.
If you live in an apartment building that requires front desk/call box access it is the member's responsibility to ensure your driver is granted access upon arrival. If the driver cannot enter the building to complete delivery, they will have to leave and continue their route as each driver has many deliveries to be made in a short period of time. A driver is not permitted to return to a stop after the initial failed delivery attempt. Thus, if access is not granted upon arrival, no credits will be issued for the missed delivery.
While our drivers will be consistent with delivery times, there are factors beyond our control, such as weather and traffic, that can lead to delays. Please be patient and rest assured delays are not commonplace and our driver will be at your doorstep shortly!
There may be several reasons why you would not receive a delivery. Non-payment, a scheduled hold, our driver could not access your home or an unforeseen delivery delay due to an uncommon and unavoidable circumstance. If you feel you have missed a delivery in error please call (833) 300-7737 or email orders@peakfitnessmeals.com and a customer service representative will contact you at the beginning of the next business day.
While your driver will be consistent with their delivery times, no specific time request can be accommodated as each driver has a set route that is mapped via satellite tracking taking into account real-time weather and traffic. Drivers are not permitted to change the order of their route on any given night.
Your driver does not work off tips and is not expecting to receive them. However, if you feel your drivers service is exceptional, tips are surely appreciated.
We now issue all our deliveries in cooler bags with ice packs. All food should be refrigerated upon receipt. If you aren't going to be home to receive your delivery please let us know ahead of time. Please leave your cooler bag and ice packs outside your door once a week so we can reuse them.
Please contact us at (833) 300-7737 or email orders@peakfitnessmeals.com for any delivery issues. Please do not relay any delivery or customer service related questions to your driver. All inquiries and instructions must be relayed through customer service.

Meal Plans

Each of our menus is designed with a specific goal in mind. On each meal plans page, there is a description of what each menu was designed for. If you are unsure of which option is right for you, give us a call at (833) 300-7737, and one of our enrollment specialists will point you in the right direction.
We are adding more items in the coming months, such as desserts and juices.
Not only do our members have the ability to select a meal plan, but you can customize it to your individual dietary requirements. Our members can further customize their plan with exclusions and plan add-ons! We allow five complimentary exclusions at no cost to you. Six + exclusions are charged at $10/wk for each additional exclusion.
We now offer anything from 1 to 5 meals daily, simply head to the meal plan page and select your package.

meals

We do something a little different, instead of choosing from the same menu every week we take your dietary preferences and build a menu around you. It's the perfect way to mix up your diet while still receiving the foods you enjoy.
We allow five complimentary exclusions at no cost to you. Six + exclusions are charged at $10/wk for each additional exclusion.
Absolutely! All of the ingredients used in our meals are non-GMO, free of hydrogenated oils, modified starches, high fructose corn syrups, man-made dyes, preservatives, white flour, white sugar & table salt. All of our meats are no hormones or antibiotics used and humanely raised. Our produce is always fresh daily! Additionally, our seafood is always wild caught.
Our meals are all natural, free of preservatives and are on your doorstep within hours of being cooked. Our meals will last a maximum of 4 days in the refrigerator and do freeze extremely well.
No, all our meals are cooked fresh.
Our meals are designed to be heated in the microwave since they already arrive fully cooked. Keep in mind, though, that microwaves, unlike people, are NOT created equal, so some may require shorter or longer heating time than others. You know your microwave best, so you may want to try out your first meal assuming an average cooking time (a little under 2 minutes) and then adding to that time as you see fit.

nutrition

Our meals are very low in sodium. Only moderate amounts of all natural Kosher sea salt. This makes our meal plans perfect for those with high blood pressure.
Indeed we do! Our Paleo plan is gluten free. Our Paleo pancakes, baked goods, and breaded items are all prepared with a ground nut meal in place of flour. For members with severe gluten intolerances, we will simply exclude these items to exclude any potential for factory cross contamination.
Our Paleo meal plan is a favorite amongst diabetics. This plan is free of processed carbohydrates, dairy, and artificial sweeteners making this plan very low in glycemic index.

ACCOUNTING / BILLING

You can change your meal plan at any time by calling (833) 300-7737 or email orders@peakfitnessmeals.com, you can also access all your information on the My Account page. All orders must be received by 8 pm on Friday to be eligible for deliveries on Sunday.
You can PAUSE your meal plan at any time by calling (833) 300-7737 or emailing orders@peakfitnessmeals.com, there are no charges associated with pausing & resuming your account as long as you let us know by 8 pm Friday or 8 pm Monday for Sunday & Wednesday delivery respectively.
You can cancel your subscription at any time, if you have an active order we will continue to deliver until it is fulfilled and you will no longer be charged recurringly. Our packages can be placed on hold & restarted as long as you let us know by 8 pm Friday for Sunday delivery or 8 pm Monday for Wednesday delivery. We do not offer any refunds in any form, so if you need to cancel please do so before your next renewal.
All orders must be placed online or on the phone (833) 300-7737. We must receive your order by 8 pm Friday to be eligible for delivery Sunday, or 8 pm Monday to be eligible for Wednesday delivery.
We accept all major credit & debit cards, including Paypal.

WHICH DIET FITS YOUR LIFESTYLE?

CLASSIC

$10-14 a meal

Designed for people who want to maintain their current weight.

PALEO

$10-14 a meal

Gluten free and diabetic friendly, designed to help you lose body fat and tone up.

KETO

$10-14 a meal

This high fat, low carb diet plan is designed to induce a state of ketosis, ideal for weight loss.

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